Privacy Policy & GDPR Agreement
Last updated: 28/11/2024
At Just Book Villas, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.justbookvillas.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you visit our website:
- Personal Identification Information: When you submit a booking request, sign up for our newsletter, or contact us, we may collect personal data such as your name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: This includes information such as your IP address, browser type, and website usage data that helps us improve our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and provide customer support.
- To send promotional emails and newsletters (with your consent).
- To improve our website’s performance and user experience.
- To comply with legal obligations.
3. Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:
- Consent: We will process your personal data if you have given us explicit consent (e.g., by signing up for our newsletter or agreeing to receive promotional materials).
- Contractual Necessity: We process your data to fulfill a contract with you, such as completing your booking or providing customer support.
- Legitimate Interests: We process your data to improve our services, provided this processing is necessary and balanced against your rights.
4. How We Protect Your Information
We take the security of your personal data seriously. We implement industry-standard security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or destruction.
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request that we limit the processing of your data under certain circumstances.
- Right to Data Portability: You may request to receive your personal data in a commonly used, machine-readable format.
- Right to Object: You may object to the processing of your personal data in certain situations.
If you wish to exercise any of these rights, please contact us at info@justbookvillas.com.
6. Cookies
We use cookies on our website to enhance your browsing experience. By using our website, you consent to the use of cookies. You can control cookie settings through your browser settings. For more information, please read our Cookie Policy.
7. Sharing Your Data
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in running our website and business, such as payment processors, booking platforms, and email marketing services. These providers are obligated to keep your information confidential and secure.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law. Once the data is no longer needed, it will be securely deleted.
9. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your privacy rights, including the use of standard contractual clauses.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you if significant changes occur. Please review this Privacy Policy regularly for the latest information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@justbookvillas.com
Phone: +44 (0)203 404 1477
Address: 128 City Road, London